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> Internet Explorer Won't Open
ChocoBubba
Posted: Nov 5 2009, 10:30 PM
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Laptop or Desktop: Laptop
Manufacturer/Model: Toshiba
OS (include version): Vista Home Edition SP 2

Describe issue IN DETAIL: Everything starts up okay, everything except any internet browser, namely IE and Firefox which opens the window and instantly gives an error and closes. AVG 9 has done nothing to help.
Can you load into your OS?: Yes
Is it reproducable reliably, and how if so?: Open a browser
What have you done already (include program names) to try to solve it?: AVG 9, wise disc and registry cleaner 4
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street_carp
Posted: Nov 6 2009, 02:06 AM
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You seem to have the opposite problem with Malware that everyone else does. Consider yourself lucky.

But seriously, are there any new processes/services/crazy things running? Make sure there is nothing but the basics on your startup.

win+r
msconfig
turn off all services that aren't Microsoft
turn off all startup programs that you either
1 don't know what it is
2 don't use it anyway

if you're having this problem after all that then you may want to consider running some in depth scans to check for malware/viruses/nasty things in general.
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ChocoBubba
Posted: Nov 6 2009, 06:28 AM
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I do every time, things run quicker but it still crashes. The problem started suddenly, I was in a window, folded the laptop to move to another room, opened it and it crashed IE crashed.

This post has been edited by ChocoBubba on Nov 6 2009, 06:34 AM
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Flooding Mercury
Posted: Nov 6 2009, 12:20 PM
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Did you shut down your computer when you closed it? What's your computer set to do when you close the lid? What error is appearing when you try to open Firefox? Have you run chkdsk?
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ChocoBubba
Posted: Nov 6 2009, 10:53 PM
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It goes into standby, and no I put it in standby by closing it. The error is identical for both IE and FF. And no I haven't, right click the hard drive in my computer right?
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street_carp
Posted: Nov 7 2009, 04:46 PM
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chkdsk runs on startup, you would need to restart your computer, get ready to twiddle your thumbs for a while if you have a big drive.
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Flooding Mercury
Posted: Nov 9 2009, 02:01 AM
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QUOTE (ChocoBubba @ Nov 6 2009, 08:53 PM)
And no I haven't, right click the hard drive in my computer right?

In XP you can right click on the drive and select "Tools" and select "Error Checking." I'm not sure what the commands are in Vista but it should be similar. And this goes without saying but make sure you select error checking and not formatting.

Again, what is the error you get? Is there text associated with it?

I don't know if it actually matters but I always either hibernate or shutdown before I close my laptop lid and move it. Hibernate suspends to disk, so it doesn't use power and everything shuts off...AFAIK standby suspends to RAM, and a small amount of power is still being used (so the RAM doesn't clear).

I would suggest you try checking your disk for errors, if it finds any that are fixable it will take care of them...I don't know if this is directly related to your problems with Firefox and IE, but it's somewhere to start.

This post has been edited by Flooding Mercury on Nov 9 2009, 02:04 AM
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street_carp
Posted: Nov 9 2009, 03:00 PM
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QUOTE (Flooding Mercury @ Nov 9 2009, 02:01 AM)
In XP you can right click on the drive and select "Tools" and select "Error Checking."

Yeah, same thing. All that does is flag the drive to be checked on start-up. You can't really do it while you have the drive in use...os loaded up and whatnot...
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